Colin Smart is Con Edison’s Section Manager – Commercial Customer Solutions. In this role Colin has responsibility for the development of energy efficiency and demand response programs focusing on commercial and industrial customers. These programs support operation of one of the most complex electric distribution systems in the world. During his over five years with Con Edison Colin’s work has involved complex projects ranging from metering infrastructure issues to targeted network solutions to benchmarking Con Edison’s financial management processes. Prior to joining Con Edison, Colin spent over a decade managing consulting teams and working with Fortune 500 companies in regard to a range of energy and telecommunications matters in the US, Australia and New Zealand. Colin focused particularly on customer issues relevant to the transition stages of energy market deregulation. Prior to his involvement in the utility industry Colin spent several years involved in technology management in the travel industry in Australia. Colin holds a Masters in Business and Technology (MBT) from the Australian School of Business and a Graduate Diploma in Environmental Management from the University of New South Wales in Sydney, Australia. He is also an Association of Energy Engineers (AEE) Certified Energy Manager (CEM) and serves on the Board of the Association of Demand Response and Smart Grid (ADS).